Thinking about joining Intervac Home Exchange but not sure how it all works? You’re not alone. Whether you’re a seasoned traveler or considering your very first exchange, you probably have questions about logistics, trust, and what happens when things don’t go as planned. We’ve got you covered.
Here are the 10 most common questions and our honest, experience-backed answers.
1. How does a home exchange actually work?
A home exchange is a mutual agreement where two parties swap homes for a set period. Intervac facilitates this by offering a secure platform for members to create profiles, browse listings, and communicate. Exchanges can be simultaneous, non-simultaneous, or hospitality-based, depending on what suits both parties.
2. Can I trust someone I’ve never met to stay in my home?
Yes! and thousands of successful exchanges prove it. Intervac’s community is built on mutual respect and trust. Verified profiles, member reviews, and open communication are essential. You’re also encouraged to have video calls and share clear expectations before confirming any swap.
> Tip: Look for members with badges and multiple successful exchanges.
3. What about insurance? Am I covered?
Always check with your home and travel insurance providers to confirm what’s covered during an exchange. Many home insurance policies remain valid during a non-commercial exchange, but it’s wise to inform your insurer. Intervac recommends including insurance expectations in your exchange agreement.
> Bonus: Some members also use low-cost liability waivers or ask exchangers to buy short-term insurance for peace of mind.
4. What if someone cancels at the last minute?
It’s rare, but it can happen. That’s why we suggest confirming exchanges in writing, keeping records of conversations, and having a “Plan B”, such as reaching out to other available homes. Longtime members are often happy to help if your exchange falls through.
> Intervac also offers support to help you find alternatives quickly.
5. Do I need to clean my house before (and after) an exchange?
Absolutely. A clean, tidy home is a basic courtesy. Before your guests arrive, make sure your space is clean, beds are made, and essentials are stocked. Most members leave fresh towels, some pantry basics, and even local recommendations. It’s also good etiquette to clean the house before leaving, or even hire a cleaner if agreed upon.
6. Can I exchange if I have pets or plants to care for?
Yes! Many members are happy to look after pets and plants. Be clear in your listing and upfront in your conversations. Some travelers love the idea of caring for a dog or watering a garden during their stay it can even be a plus.
> Add a detailed care sheet to make it easy for your guest.
7. Do I have to exchange at the same time?
Not at all. Non-simultaneous exchanges are common. For example, you might host a family in your vacation home in August, and then stay in their house in December. Flexibility is one of the greatest strengths of home exchange.
8. What if something gets damaged or goes missing?
Accidents are rare but possible. Most guests treat homes with more care than a hotel. If damage occurs, communication is key most issues are resolved amicably. Consider leaving a list of “house rules” and a binder with appliance instructions to avoid misunderstandings.
9. How do I create a great home exchange profile?
Start with clear, high-quality photos of every room. Write a friendly and honest description of your home and neighborhood. Share your travel availability and what kind of exchanges you’re open to. Lastly, be responsive replying quickly helps build trust and increases your chances of getting great matches.
10. What makes Intervac different from other platforms?
Intervac is the original home exchange network, founded in 1953. That means decades of experience, a strong community of repeat exchangers, and a focus on authentic, people-first travel. It’s not just about finding a place to stay, it’s about building connections around the world.
Aswell we have agents in most of the countries easy to reach out and waiting to help you!
Ready to Start Your First Exchange?
Join the thousands of travelers who’ve discovered a more personal, affordable, and sustainable way to explore the world. Your next adventure could start with just one message.
👉 www.intervac-homeexchange.com
